Any single purchase of over £500 will receive a FREE Apple AirPod worth over £150! 

Al Ameer Return Policy

At Al Ameer, we value your satisfaction and strive to provide a hassle-free shopping experience. Our return policy is designed to be fair, transparent, and in compliance with applicable consumer protection laws. Please take a moment to familiarize yourself with our return policy:

1. Eligibility for Returns:

  • We accept returns for items that are unused, unworn, and in their original condition with all tags and packaging intact.
  • Returns must be initiated within 14 from the date of purchase.

2. How to Initiate a Return:

  • To initiate a return, kindly return the item to 2 Frenchwood Knoll, Preston, PR1 4LE along with a note of your order number so we may easily allocate your order. 

4. Return Shipping:

  • Customers are responsible for the cost of return shipping unless the item is damaged, defective, or the wrong item was received.
  • We recommend using a trackable shipping service to ensure the safe return of the item.

5. Refund Process:

  • Once we receive and inspect the returned item, we will process the refund to the original payment method.
  • Refunds may take upto 10 business days to appear in your account, depending on your financial institution.

6. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact our customer service within 7 days of receiving the order. We will arrange for a replacement or provide a full refund, including return shipping costs.

7. Store Credit:

  • In some cases, store credit may be offered as an alternative to a refund.

8. In-Store Returns:

  • For items purchased in our physical store, please return them to the same location with the original receipt within the specified return period.

9. Contact Information:

  • For any questions or concerns regarding returns, please contact our customer service via our WhatsApp chat. 

This return policy may be subject to change without notice. Please check our website for the most up-to-date policy.

Thank you for choosing Al Ameer. We appreciate your business!